Carlisle Cleaning - Road-Vehicle Cleaning Services

Carlisle Cleaning and Support Services' road transport division is an award-winning, industry-leading expert in the provision of dedicated and specific cleaning and support services to the road transport industry. These services include:

• Daily and periodic MOT and heavy cleaning for coaches and buses
• Daily and periodic depot and office cleaning
• Shunting
• Fuelling
• Daily basic service checks
• Biological cleans
• Graffiti hit-teams
• Security services
• Customer-support staff
• Recruitment assessment training

We pride ourselves on delivering innovative and comprehensive bespoke solutions to the road transport industry. Carlisle Cleaning and Support Services is the UK leader in results-based cleaning.

BUS AND COACH CLEANING

Our expertise lies in delivering a clean and safe environment for the travelling public on some of the UK's busiest bus and coach routes.

Our staff are employed specifically to service our clients in the road transport sector. At every stage of the cleaning process a Carlisle team member is on hand to service the fleet and provide clean depots, thus enhancing the total travelling experience for the public.

CLEANING PERFORMANCE-EXCELLENCE PROGRAMME

The overriding principle underwriting all of Carlisle's activities is the application of lean thinking, a focus on adding value and the removal of waste.

Through the implementation of the Carlisle performance-excellence programme, a continual process of critical analysis and improvement that achieves and sustains high-quality, relevant service is ensured.

SUSTAINABLE AND ENVIRONMENTAL CLEANING

Green Clean is the process by which we assess and evaluate the social, economic and environmental impact of our activities, products and services.

Green Clean encompasses the entire supply-chain, by engaging and seeking commitment from all of our suppliers to promote positive environmental and sustainable actions and continual improvement.

ROAD AND RAIL VEHICLE CLEANING AWARDS

Carlisle Cleaning and Support Services' transport division has achieved the highest score (90%) in customer satisfaction with train cleanliness, as measured by the National Passenger Survey of spring 2007. In 2008 Carlisle Cleaning and Support Services' transport division was also voted overall winner of 'Transport Loo of the Year'.

In partnership with our clients, Carlisle Cleaning and Support Services have received in excess of 30 four-star and five-star Loo of The Year awards, and the overall award for the most five-star awards.

Carlisle Cleaning and Support Services' transport division was highly commended as 'Service Partner of the Year 2007' at the HSBC Rail Awards.

ISO 9001:2000 REGISTRATION

On June the 30th 2007 Carlisle Cleaning and Support Services' road transport division gained ISO 9001:2000 registration. This registration confirms the company's commitment to quality, and serves as acknowledgement of the sector's customer focus. BS8555 phase three of a five-phase programme is also in place, with full accreditation for ISO 14001 due by July 2008.

This important distinction also certifies that Carlisle Cleaning and Support Services' road transport division achieved each of the requirements of the standard in all of its sector operations nationally by demonstrating its ability to consistently provide services that exceed customer and regulatory requirements to the satisfaction of an independent auditor.

THE CARLISLE GROUP

The Carlisle Group is a leading provider of outsourced people-related services and serves an impressive UK client base through more than 100 offices in the UK (along with operations in the US, Australia and Europe).

An AIM listed company, we deploy over 17,000 staff a day for more than 5,000 customers at thousands of locations nationwide. With a group turnover of £369 million for the year that ended on the 31st of March 2007, we are growing from strength to strength.