Gibraltar is pleased to announce that it has earned ISO 9001:2008 certification. Every aspect of the company’s operations were covered by comprehensive system audits.
Gibraltar President Bill Neusch said: "Any company that has been through the certification process knows that achieving ISO 9001 certification is demanding."
"Each individual in our operations must be wholly dedicated to the pursuit of quality. By scrutinising our enterprise at every level, we assure that our customers are receiving superior customer service and the highest quality products."
ISO 9001:2008 is a quality management system standard developed by the International Organization for Standardization, which is an association of governmental and nongovernmental organisations from many countries. The ISO 9001:2008 standard is used to certify quality management systems that focus on continuous improvement, customer satisfaction, and the active involvement of both management and employees in a process-based approach.
Neusch added: "Fulfilling the strict requirements of the ISO 9001:2008 standard highlights our focus and commitment to deliver total customer satisfaction."