Tenix Solutions Traffic and Parking Enforcement and Technology Outsourcing

Tenix Solutions specialises in providing services in road safety, traffic and parking management to governments and state agencies. It is the only company in the world to offer fully integrated, end-to-end traffic camera, parking infringement management and enforcement services.

Tenix Solutions’ comprehensive portfolio of products includes on-street detection systems (including fixed and mobile speed detection cameras), evidence and infringement processing systems, and debtor management systems.

Tenix Solutions offers the best people, technologies and processes to allow governments to manage driver behaviour and deliver sustainable transport solutions to achieve safer, fairer people flow on your roads.

Tenix Solutions is part of the Tenix Group, one of Australia’s largest privately owned companies.

Road safety and parking technology

Tenix Solutions has partnered with leading camera and parking vendors to provide a complete range of on-road technology. This includes a range of fixed and mobile speed and red-light detection equipment, parking meters, parking infringement issuance devices and vehicle detection devices to support efficient traffic and parking enforcement.

Evidence processing system

Tenix Solutions has developed one of the world’s most robust and flexible evidence processing systems that can be seamlessly integrated with any camera solution available on the market. Built on the Microsoft .NET platform, this solution maintains a complete evidence trail from deployment of cameras to registered sites through to review of generated images and final acceptance of prosecutable incidents.

The system has built-in tools for increasing accuracy and productivity, resulting in an overall improvement in the quality, reliability and credibility of each enforcement program.

Infringement administration and debtor management system

Tenix Solutions offers infringement administration and debtor management systems to process a range of violations including speed, red-light, toll-fee evasion, parking and local laws.

Built using the latest technology platforms, the systems have been designed to be easily adapted to meet different legislative and regulatory requirements and they can be seamlessly integrated into any overall law enforcement bureau. These systems not only support back-office processing, they also provide tools to improve online public interaction.

Secondary image speed verification system (SISV)

The world-leading secondary image speed verification system (SISV) was developed by Tenix Solutions to provide a higher level of integrity to speed enforcement programs. SISV uses a second image to determine the distance that a vehicle has travelled over time to calculate a secondary speed – providing an additional quality check prior to an infringement being issued and thereby minimising the possibility of incorrect infringements.

This unique software solution provides a second level of quality assurance without any additional investments in infrastructure at the speed site. Verified by an international measurement expert, the solution ensures that primary detection devices remain accurate for their entire life.

Application and business process outsourcing services

Tenix Solutions’ outsourcing services focus on distinctive capabilities. Government organisations gain access to specific capabilities related to the management of traffic and parking enforcement programs.

Sharing your vision for safer fairer people flow, Tenix Solutions can help governments to either quickly establish and operate new government traffic enforcement functions or transform the performance of existing processes to reach higher performance levels, resulting in a real driver behaviour modification, meaning safer and less congested roads.

The value of our outsourcing services is clear and demonstrable and is evidenced by the following experience:

Road safety enforcement program

Tenix Solutions helped the Victorian State Government and Victoria Police improve the efficiency of their road safety enforcement program. This comprehensive program involved the integration of five disparate enforcement systems to a centralised end-to-end infringement processing system, an increase in mobile camera enforcement from 4,000 to 6,000 hours per month, as well as a marked increase in the quality of photos produced for enforcement with a 30% increase in prosecutability.

Streamlining parking infringement administration services

In 2002 Tenix Solutions started to work with Wellington City Council to streamline its parking infringement administration services. The result was a streamlined service for the administration of parking infringement notices resulting in improved levels of service to customers and an increase in fine clearance – maximising the council’s revenue from the parking enforcement program.